1. Is submitting a request the same as being selected?
No. Submitting the form means we’ve received your request. We’ll review submissions and email selected participants with the next steps.
2. Is the free trial really free?
Yes. If you’re selected, your Luxe Sens trial product and shipping are completely free. No purchase is required.
3. Who can request a free trial?
This campaign is open to U.S. residents ages 18 and older. Free trial requests are limited to one per household.
4. Can I choose which Care Track I want?
Yes. You can choose either Neck Care or Chest Care when completing your application.
5. Do my 7 uses have to be on consecutive nights?
No. You simply need to complete 7 uses within your 10-day Challenge window.
6. Do I need to check in every night?
No. We only ask for feedback after your 1st, 3rd, 5th, and 7th uses.
7. Do I have to post on social media or leave an Amazon review?
No. Social posting and Amazon reviews are not required to participate in or complete the Challenge.
1. Is submitting a request the same as being selected?
No. Submitting the form means we’ve received your request. We’ll review submissions and email selected participants with the next steps.
2. Is the free trial really free?
Yes. If you’re selected, your Luxe Sens trial product and shipping are completely free. No purchase is required.
3. Who can request a free trial?
This campaign is open to U.S. residents ages 18 and older. Free trial requests are limited to one per household.
4. Can I choose which Care Track I want?
Yes. You can choose either Neck Care or Chest Care when completing your application.
5. Do my 7 uses have to be on consecutive nights?
No. You simply need to complete 7 uses within your 10-day Challenge window.
6. Do I need to check in every night?
No. We only ask for feedback after your 1st, 3rd, 5th, and 7th uses.
7. Do I have to post on social media or leave an Amazon review?
No. Social posting and Amazon reviews are not required to participate in or complete the Challenge.